A model week in building controls: dozens of sites, three technicians
A small team looks after controls for boiler rooms, ventilation and cooling at dozens of sites. The work is short, scattered around the city and often tied to how the building operates.
Monday: five short jobs for one technician
Adjusting time programs, replacing a sensor, a check after a temperature complaint. Each job has a from–to time, so the board shows how much more fits into the day. Workload is counted in hours, not only in whole days.
Tuesday: order by route
When the queue holds many orders, Schedule all proposes an order that takes travel between sites into account and shows the drive in kilometres and minutes for each appointment. The estimate is deliberately cautious and does not replace navigation.
Wednesday: the day map
The day map shows every technician's stops in the order they will drive them, each in a different colour. When an order is missing from the map, the list below it says why, most often because of a missing address.
Thursday: commissioning during a shutdown
New controls in a production hall can only be commissioned while production is stopped. The appointment offer is limited to the days of the announced shutdown and the customer picks the one that suits them. Meanwhile the offered days are not scheduled for anyone else.
Friday: what changed at the site
When finishing the work, the technician adds a note for the office, for example which parameters they adjusted. Notes, attachments and the automatic change history stay with the order, so even a year later you can find out who worked there last.